AW: RDP and Blank Server Screen

Stephen J. Orth (11/17/08 8:08AM)
Jody Bevan (11/17/08 9:49AM)


Stephen J. Orth (11/17/08 8:08 AM)

<4d_tech@...

<001301c948be$04771930$0d654b90$@...

Peter,

This describes exactly what we are seeing...perfectly.

We NEED to find a solution to this issue, as we are being beat up by
our

customers.  As far as I can tell, this ONLY happens to 4D Server, no
other

application.

Steve

-----Original Message-----

From: Peter Grün [mailto:Peter.Gruen@EberleSoftware.de]

Sent: Monday, November 17, 2008 1:30 AM

We do have this problem too! (4D 2004.7)

The only difference I see is, the menu bar of 4D server is working.
You can

start a backup or you can shut down the server - problem is, you don´t
see

anything except a white window!

It only seems to happen with two installations, both of them win2003
server.

After a restart of 4D the window is drawn correct again - you can log
in and

log out several times and all is perfect. But a few days later the 4D
server

window is white again :(

We already called 4D Hotline but no one had a solution. It definitely
has

nothing to do with rdclip.exe.

So if someone has an idea - we are also very interested in a solution!

MfG

Peter Grün

Jody Bevan (11/17/08 9:49 AM)

All:

We do not use RDP because of problems in the past like this. We have  

experimented with RDP, but have always found it to not work  

consistently, not give the features we want, and in some cases appear  

to be the cause of 4D Server problems. Since we just could not have  

this, because when we need to work on the server we need to - period.

We have used Timbuktu (now from Motorola). This has worked without  

problems for 20 years now. Yes, it is not free like RDP, but it works.

Jody

On Nov 17, 2008, at 9:08 AM, Stephen J. Orth wrote:

Peter,

This describes exactly what we are seeing...perfectly.

We NEED to find a solution to this issue, as we are being beat up by  

our

customers.  As far as I can tell, this ONLY happens to 4D Server, no  

other

application.

Steve

-----Original Message-----

From: Peter Grün [mailto:Peter.Gruen@...

Sent: Monday, November 17, 2008 1:30 AM

We do have this problem too! (4D 2004.7)

The only difference I see is, the menu bar of 4D server is working.  

You can

start a backup or you can shut down the server - problem is, you don

´t see

anything except a white window!

It only seems to happen with two installations, both of them win2003  

server.

After a restart of 4D the window is drawn correct again - you can  

log in and

log out several times and all is perfect. But a few days later the  

4D server

window is white again :(

We already called 4D Hotline but no one had a solution. It  

definitely has

nothing to do with rdclip.exe.

So if someone has an idea - we are also very interested in a solution!

MfG

Peter Grün

Jody Bevan                      
      Jonoke Software Dev. Inc.

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